▷ M Social Hotel Auckland · Harbour Views & Robot Service

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Key details

About the Hotel

196-200 Quay Street, Auckland

Close to the Viaduct Harbour

Perfect

9.2

9.7

/10

4.9

4.7

Loved by M Social Hotel Auckland guests

Responsive reservations team

Fine rooms

Modern decor

Attentive staff

Convenient amenities

"We took a King Loaded option when booking and got to enjoy a 12th floor view with complimentary wine/cheese board."

Lynn from New Zealand

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"Soon after getting to our room the doorbell rang and room service was delivering a beautiful tray of pastries along with a birthday card signed by the staff."

Jill H from United States

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"Room service is done by a robot which is a big plus for us."

Christine from United States

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Ideally located a 6-minute walk from the Viaduct Basin, M Social Hotel Auckland features rooms with views of the harbour. Boasting a location right in the centre of the city and a fitness area on-site, the hotel has a lounge bar.

Location

The contemporary hotel in Viaduct Harbour with a range of cuisines is 3.9 km from the Mount Eden and in the vicinity of such shopping venues as Aotea Public Square. The Catholic church "St Patrick's Cathedral" is 550 metres from the M Social Hotel Auckland, and the impossible-to-miss SkyTower is 10 minutes' walk away.

Guests will also enjoy proximity to Saint Marys Bay, situated km away. The property stands just near the indoor swimming pool "Tepid Baths".

Quay Street bus stop lies about 100 metres away.

Rooms

The 5-star M Social Hotel Auckland offers rooms with a sitting area featuring climate control, along with a flat-screen TV with satellite channels. Furnished with a writing desk, they also have soundproof windows. Guests can make use of shower caps and bath sheets in the private bathrooms with a walk-in shower and a separate toilet.

Eat & Drink

This vibrant hotel is 5 minutes' stroll from the seafood restaurant Soul Bar & Bistro.

Leisure & Business

The M Social Hotel goes the extra mile to provide guests with fitness classes to help them stay fit. Business travellers will appreciate such conveniences as conference equipment and a photocopier, along with access to a conference space and meeting rooms.

“The modern, relaxed vibe strikes me as a welcome change from typical hotels, with staff going the extra mile to ensure a positive stay. I particularly appreciate the small touches like the thoughtful valet service, and the convenience of its central location near the tourist information office. For travelers seeking a blend of contemporary design and attentive service, this place seems a solid choice.”

Emily RoseEditor-in-Chief at Luxuryhotels

Location: Perfect

9.8/10Review score

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Highlights from guests

Guest ParkingValet dream!

The valet service was super speedy! They even put bottled water in my car for my trip home.

Jake from Australia

Review on

DiningDrinks amazing

The bar had amazing drinks. I really enjoyed the food at Beast and Butterfly.

Olivia from Canada

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Room FeaturesPerfectly Appointed

The room decor was modern and tasteful. I appreciated the robes, convenient amenities, and comfy bed.

Mei from China

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BathroomLuxurious Amenities

I loved the hot shower, and bathroom extras, like the toothbrush, razor, and facecloths were useful.

Kenzo from Japan

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Select your room type

M Social Hotel Auckland offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Social King
2 persons
26 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Social Twin
2 persons
26 sq. feet
2 Single beds
Air conditioning
Heating
room details
Social Twin XL
2 persons
26 sq. feet
2 Double beds
Air conditioning
Heating
room details

Show all rooms

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Check-in/ Check-out

Facilities

M Social Hotel Auckland offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.3/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Valet parking
Room service
Housekeeping
Car hire
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Beast & Butterflies invites guests into a vibrant world of modern dining, where local, Asian, and European cuisines blend seamlessly. Set in a casual all-day environment, it features an outdoor terrace to immerse diners in the surrounding beauty while enjoying an array of culinary delights.

Beast & Butterflies
Local, Asian, European
Ambiance
A relaxed yet modern setting complemented by an outdoor terrace, perfect for leisurely meals or intimate gatherings.
Key Offerings
Explore a tantalizing selection of dishes inspired by the exotic flavors of Asia and the Pacific Rim. A dedicated area for private dining caters to small groups seeking a unique experience.
Reservation
Reservations recommended.
Open for breakfast, lunch, dinner, and cocktail hour; hours vary.

Location

196-200 Quay Street, Auckland

Explore Auckland

SkyTower

10 minutes' walk

Iconic landmark offering stunning city views. Experience dining and a thrilling sky walk.

Auckland War Memorial Museum

25 minutes' walk

Comprehensive exhibits on New Zealand's history and culture, plus beautiful park grounds.

New Zealand Maritime Museum

3 minutes' walk

Rich maritime history with interactive displays and scenic waterfront views.

Viaduct Harbour

10 minutes' walk

Vibrant dining and entertainment area with beautiful waterfront views; great for leisurely strolls.

Discover the local attractions near M Social Hotel Auckland

These landmarks near M Social Auckland offer guests a chance to explore key cultural and historical attractions in the Waitematā district.

Best for casual sightseeing and community events: Aotea Square

Great for attending events and conferences: SKYCITY Auckland Convention Centre

Perfect for a relaxing walk in a charming setting: Vulcan Lane

Well suited for local gatherings and open-air activities: Takutai Square

Ideal for history enthusiasts and museum visits: Auckland War Memorial Museum

Well suited for concerts and performances: Auckland Town Hall

Great for scenic views and waterfront strolls: Viaduct Harbour

Suitable for shopping and urban exploration: Queen Street

Sky Walk

10 minutes' walk

Thrilling outdoor adventure around the Sky Tower's edge; offers guided tours.

Silo Park

9 minutes' walk

Community space featuring events, food trucks, and a playground; perfect for families.

Relaxation at Emily Place Reserve

7 minutes' walk

Tranquil green space ideal for yoga and picnics amidst beautiful gardens.

Soul Bar & Bistro

4 minutes' walk

Dynamic atmosphere with summer outdoor seating; offers seafood and local dishes.

White and Wong's

3 minutes' walk

Asian-fusion cuisine in a stylish setting; known for its shared plates and vibrant flavors.

Euro

4 minutes' walk

Elegant dining experience featuring modern European dishes; offers stunning harbor views.

Discover dining options near M Social Hotel Auckland

Offering a diverse range of dining options near M Social Auckland guests can enjoy various culinary experiences tailored for different tastes.

Perfect for seafood lovers and casual dining: The Crab Shack

Ideal for a contemporary dining experience: Beast & Butterflies

Great for delicious gourmet burgers and brews: Gourmet Burger and Brew Kitchen

Suited for quick and tasty burger meals: Burger Boy

Well suited for a lively pub atmosphere: Danny Doolan's

Best for fusion cuisine with Asian influences: White and Wong's

Ideal for craft beer enthusiasts and rooftop views: Dr Rudi's Rooftop Brewing Co

Spark Arena

17 minutes' walk

Major events venue hosting concerts and shows; lively atmosphere perfect for music lovers.

Aotea Centre

14 minutes' walk

Cultural hub showcasing performing arts events; family-friendly shows are regular features.

Viaduct Bars

10 minutes' walk

Lively bar scene along the waterfront; great live music and a festive nightlife vibe.

Getting around

City Centre
Auckland 34 min · 1.7 mi
Airports
Auckland (AKL) 33 min · 13.4 mi
Great Barrier (GBZ) 178 min · 73.5 mi
Train
Train Station - Britomart 5 min · 1400 ft
Train Station - Grafton 32 min · 1.6 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site at true.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A continental breakfast is served and charges are applicable.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Languages

English, Japanese, Chinese, Russian, Korean

Year renovated:

2008

Number of floors:

Number of rooms:

189

Former name

Copthorne Auckland Harbour City

Reviews and Ratings

Feedback about M Social Hotel Auckland from previous guests about their experience.

Review summary

Based on recent reviews

M Social Hotel Auckland enjoys a superb location, putting guests within easy reach of the harbor, Queen Street, and numerous restaurants. Many rooms offer water views and feature amenities such as Bluetooth speakers, strong air-conditioning, and plentiful sunlight. The hotel boasts a modern design, though some guests have noted occasional noise issues on lower floors during weekends. Breakfast might feel repetitive for some, but the convenience and location are generally considered excellent value.

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Review score

Based on 2127 verified reviews

9.4 /10

Perfect

98 %

Recommend

Location

9.8/10

Cleanliness

9.6/10

Value for money

8.9/10

Free WiFi

9.2/10

Pros

Modern design

Helpful staff

Great location

Cons

Uncomfortable bed

Gerard from France

Single

Social King

3 nights in November 2025

Reviewed: January 29, 2026

9/10

king bed movable wall eco-friendly vibe

the room had a king bed!!! it also featured a movable bathroom wall, awesome. i loved the eco-friendly vibe of this place, it was really cool!!!

the piped music was a little loud sometimes.

0 Helpful

James from United Kingdom

Couple

Social King

4 nights in November 2025

Reviewed: January 11, 2026

9/10

central location helpful staff clean hotel

the location is central food and drink are available i found the hotel to be clean the facilities were nice the staff provided help when needed. the hotel architecture is simple i noticed attention to detail. the location is convenient to the harbor

breakfast options remained the same each day

0 Helpful

Owen from United Kingdom

Single

Social King

3 nights in November 2025

Reviewed: November 28, 2025

6/10

adequate stay

harbor location water view repetitive breakfast coffee cost

The location near the harbor proved convenient. The room provided a view of the water.. this was appreciable.

Breakfast felt repetitive. The same items was each day. I found the cost for decaf coffee excessive. The hotel charged $5.50.

0 Helpful

Matthew from United Kingdom

Couple

Social King

4 nights in June 2025

Reviewed: August 01, 2025

6/10

Adequate stay near the harbour

sufficient sunlight bluetooth speaker strong air-conditioning unclean bathroom floor uncleaned carpet unreplaced shower gel

I appreciated the plentiful sunlight present in the room. A Bluetooth speaker and clock was available too. The air-conditioning was strong.

The bathroom floor was not mopped during the entire stay. The carpet received no vacuuming at all. Items such as shower gel were not replaced on several occasions.

0 Helpful

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FAQs

About M Social Hotel Auckland

How far is M Social Hotel Auckland from the city centre?

Auckland city centre is reachable within a 30-minute walk from M Social Hotel Auckland.

What popular attractions are closest to the contemporary M Social Hotel Auckland?

Guests of the contemporary M Social Hotel Auckland can visit the indoor swimming pool "Tepid Baths" (a 5-minute walk from the accommodation), or the Catholic church "St Patrick's Cathedral" placed 7 minutes' walk away.

Is there a parking at the contemporary M Social Hotel Auckland?

Yes, the contemporary M Social Hotel Auckland features private car parking on site.

How much does it cost to stay at the Auckland hotel?

The price for a room in the Auckland hotel starts at $85.

What payment methods are available in M Social Hotel Auckland?

At M Social Hotel Auckland, you can pay using American Express, Discover, and Eftpos.

What room types are available at the contemporary M Social Hotel Auckland?

Queen Room, King Suite, and Guest Room are among the room types available at the contemporary M Social Hotel Auckland.

Is the Auckland hotel accessible to people with disabilities?

Yes, at the Auckland hotel there are rooms with accessible facilities and wheelchair access available for guests with special needs.

Does M Social Hotel Auckland offer facilities for business travellers?

M Social Hotel Auckland conveniently features conference facilities and a photocopy machine as well as a meeting room and a business centre on-site.

Are there any cleaning services provided at M Social Hotel Auckland?

Yes, M Social Hotel Auckland provides dry cleaning, housekeeping, and ironing service.

Which facilities are available in the contemporary M Social Hotel Auckland?

Top locations of the contemporary M Social Hotel Auckland include a shopping area and a luggage room, whereas guests' safety will be ensured with 24-hour security and luggage storage.